True Friendly Badge
True Friendly

Privacy Policy

Last Updated: July 29, 2025

1. Introduction

True Friendly Initiative Foundation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including requesting or displaying our badge.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a True Friendly badge
  • Purchase physical stickers or badges
  • Sign up for our newsletter
  • Contact us via email
  • Submit information for verification purposes

This information may include:

  • Name
  • Email address
  • Mailing address
  • Website URL
  • Business or organization name
  • Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Referring website

This information is collected using cookies and similar tracking technologies to improve our website and enhance your experience.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill badge requests
  • Ship physical products to you
  • Verify eligibility for displaying our badge
  • Respond to your inquiries and provide customer support
  • Send you newsletters or marketing communications (with your consent)
  • Maintain and improve our website and services
  • Monitor and analyze usage patterns and trends
  • Protect against, identify, and prevent fraud and other illegal activities
  • Comply with legal obligations

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, shipping, and email delivery
  • Directory Listings: If you opt in to be listed in our directory, certain information (such as your business name and website) will be publicly displayed
  • Legal Requirements: When required by law or to protect our rights, safety, and property

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Payment information is processed through secure, PCI-compliant third-party payment processors and is not stored on our servers.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to collect information about your browsing activities. You can set your browser to refuse all or some browser cookies, but this may limit your ability to use certain features of our website.

We may use the following types of cookies:

  • Essential cookies: Necessary for the website to function properly
  • Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around our website
  • Functionality cookies: Enable us to personalize your experience

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing your personal information
  • Correcting inaccurate information
  • Deleting your personal information
  • Objecting to or restricting certain processing activities
  • Withdrawing consent (where applicable)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Email Communications

You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in any email we send. Even if you opt out, we may still send you non-marketing emails, such as those about your badge requests or purchases.

8. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

[email protected]